Job Responsibilities:

• Develop comprehensive IT incident management policies and procedures that establish clear protocols for incident identification, escalation pathways, and resolution processes while ensuring alignment with industry best practices and organizational requirements.
• Coordinate cross-functional response teams during major incidents, facilitating effective communication between technical teams, business stakeholders, and management while maintaining detailed incident logs and resolution documentation.
• Lead the development and continuous enhancement of IT governance frameworks that incorporate industry standards, regulatory requirements, and organizational objectives while ensuring adaptability to emerging technological changes.
• Design and implement comprehensive control mechanisms across IT operations, including detailed monitoring protocols and performance metrics that enable effective tracking of control effectiveness and compliance levels.
• Oversee the organization’s IT compliance program by maintaining detailed documentation of regulatory requirements, conducting regular compliance assessments, and coordinating remediation efforts for identified gaps.
• Manage relationships with internal and external auditors throughout the audit lifecycle, including preparation of audit documentation, coordination of system reviews, and development of comprehensive responses to audit findings.
• Develop and maintain effective communication channels with key stakeholders across the organization, ensuring clear understanding of governance requirements and their impact on business operations.
• Prepare comprehensive reports for senior management and the board on IT governance matters, including detailed analysis of control effectiveness, risk status, and compliance issues along with recommended action plans.
• Facilitate regular governance committee meetings by preparing detailed agenda items, coordinating participant input, and ensuring proper documentation of decisions and action items.

Job Requirements:

• Degree or above in Computer Science, IT or related discipline
• Minimum 5 years of IT experience preferably in the financial sector with proven experience
• Demonstrate extensive knowledge in implementing and maintaining comprehensive IT governance frameworks including COBIT and ITIL, with proven ability to adapt these frameworks to meet specific organizational needs and regulatory requirements.
• Possess in-depth understanding of risk management methodologies and their practical application in developing and implementing control mechanisms across various IT domains including infrastructure, applications, and data management.
• Strong communication skills with both internal team members and external business stakeholders
• Strong initiative to find ways to improve solutions, systems, and processes

We Offer:

Remuneration Package

• Competitive Basic Salary
• Double Pay
• Performance Bonus

Paid Leaves

• Annual Leave
• Birthday Leave
• Family-Friendly Leave
• Recreation Leave
• Marriage Leave
• Maternity Leave
• Paternity Leave
• Compassionate Leave

Healthcare Programs

• Life and Accident Insurance Scheme
• Medical Benefits

Staff Learning Subsidies and Development

• Comprehensive on-the-job training
• Learning Sponsorship
• Personal development and growth opportunities

Company Activities and Gathering

• Diversified Interest Classes
• Company Outing
• Sponsored Gathering
• Marathon Running

Interested parties please send your CV indicating your current salary, expected salary and availability to Human Resources Department, by email to uafrecruit@uafinance.com

(Personal data collected will be treated in the strictest confidence and will be handled by authorized personnel for recruitment-related purposes only. Applicants who do not hear from us within 3 months may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.)